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Please note: If you do not have an email address on filed with the bank, please visit a Berkshire Bank financial center or call our Customer Support Center, which is available seven days a week from 7 a.m. to midnight at 833-BERKBNK. Toll Free at: 833-BERKBNK. Ask an Expert Contact Form. Important for your Security. Please note this email selection is not a secure form of communication. For your protection Berkshire Bank will not provide confidential account information including account numbers, PINs or Online Banking login credentials via this format. BerkMobile is a mobile banking solution that enables The Berkshire Bank's customers to use their Android Phone to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and transaction history, view account alerts and initiate account transfers. 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